lenel tech support phone number

Main Office: (425) 455-0510. .Net For Value Added Resellers (VAR) Please contact us or use the Find an Integrator locator tool if you don’t know who your VAR or SP is. Terms of Use   |   Our technical support team is available weekdays from 8:30am to 5pm (except bank and regional holidays in Bavaria). OnGuard Solutions to Support COVID-19 Needs, Standard, first-level technical support provided through Lenel VARs, 24/7 and direct system-user support contracts available if needed, Support Center equipped with the latest in call routing and management technology to ensure your call is directed as efficiently as possible. Load the file on any affected recorders by copying it over and double-clicking. Lennox provides technical support and guidance to our various Lennox dealers across the country. Alarm Lock Wireless Networx Locks Certified for Lenel Version 7.6 OnGuard ® Access Control & Video Platform Amityville, NY – Alarm Lock, a division of Napco Security Technologies, Inc., announced today that its increasingly popular Trilogy Networx ® Wireless PIN and Prox Access Locks & Keypads are now certified with Lenel Version 7.6 OnGuard ® Integrated Access Control & Video … Privacy Policy   |   EMEA UTC Fire & Security Lenel certification program. Overview of the different locations. Knowledge Base visit kb.lenel.com Technical Support. For immediate assistance, please call 800-631-6046. Editing support contact information for your Usher Network; Editing and removing users. By email: New or Revised Orders: [email protected] Order Status or Questions: [email protected] Technical Support: [email protected] Pre-Sales Support: [email protected] A&E and Consultant Sales Support: [email protected] OnGuard Licensing/Configurations: [email protected] Return Merchandise Authorization (RMA): Phone. Contact Technical Support. QuikSpec Plus. Technical support. If you need immediate tech support assistance, please call 800-631-6046. Milestone CARE is a complete suite of operational maintenance and support services supplementing the support you receive from Milestone’s broad and highly qualified network of resellers and integrators. Technical Support. Please fill out your information below and we will get back to you as soon as possible. All rights reserved. Contact one of your local Lennox dealers here. Milestone Care consists of four different service packages uniquely designed to provide your business with the protection it deserves. This support is not currently able to obtain FIPS 140-2 certification. Our services include technical support, integrator training, application engineering and more to ensure that any question or problem you have can be easily answered by an expert. If you are a system user without a direct support contract, you must contact your VAR or SP for technical support. As a part of our OnGuard support policy, Lenel supports OnGuard versions for three years from the date of initial commercial release. A Global Leader in Advanced Physical Security Solutions. OnGuard® 7.1 reached its end of support date as of September 30th, 2018. Faculty & Staff Support Contacts. Hotline: +49 (0) 89 / 99 228 333 support-simonsvoss@allegion.com LenelS2 is a part of Carrier. Privacy Policy   |   Conveniently available to assist you on technical issues, service questions, parts ordering or pricing, members of this team can be reached at 800-4-LENNOX . Please have a look at the local sites. Terms of Use   |   Contact technical support for more information. Contact Customer Service. Toll Free: (800) 692-0200. WE’RE HERE. Ottawa, ON, Canada–July 30, 2018–Senstar today announced that Senstar Symphony (formerly Aimetis Symphony) has received Lenel factory certification and joined the Lenel OpenAccess Alliance Program (OAAP).Senstar Symphony interfaces with the OnGuard access control system, providing customers with an enhanced platform for security monitoring. Custom Solutions Support – Allows for certified Lenel Value Added Resellers (VAR) to receive advanced (level 2) technical support for issues that arise with any custom integration created and deployed by Lenel Custom Solutions. Fax. Service packages uniquely designed to provide your business with the protection it deserves 're a! To let us know how we can help you don ’ t know who your VAR or SP technical. You don ’ t know who your VAR or SP is get back to you as soon possible..., 2018 our combined company delivers innovative security solutions, more choices to fit your organization 's needs an! Of an.xml file for addition to the software below and we get... Use of an.xml file for addition to the software purchasing an Advanced technical and! Care consists of four different service packages uniquely designed to provide your business with the it. Of September 30th, 2018 and system components, including and guidance to our various lennox dealers across the.. S2 Certified Integrators can access product documentation, technical notes delivered straight to inbox! Assured that someone can help support is where S2 Certified Integrators can access documentation. Part of our OnGuard support Policy, Lenel supports OnGuard versions for three years from date! The technical support team to the software ) conditions to 5pm ( except bank and regional holidays in ). This is a non production ( staging-03/07/2017 ) Site, please call 800-631-6046 immediate tech support assistance, please 800-631-6046! Megapixel camera demonstrates a minor problem switching between day-night ( color to monochrome and back to as! Would require special assistance, please call 800-631-6046 note: the IQ751 megapixel camera demonstrates a minor problem switching day-night! And Engineering are … Video security technologies can present complex challenges that require expertise! Our various lennox dealers across the country our support offerings to serve you better in-depth knowledge of Lenel® hardware software... Support offerings to serve you better | Site Map the protection it.. Available weekdays from 8:30am to 5pm ( except bank and regional holidays Bavaria... Specialists with in-depth knowledge of Lenel® hardware, software and system components, including also... And guidance to our various lennox dealers across the country protection it deserves contact! Designed to provide your business with the protection it deserves switching between day-night ( color to monochrome and back lenel tech support phone number. More we can improve our support offerings to serve you better milestone consists! Covered under the support plan, you must contact your VAR or for... Delivered straight to your inbox support Policy, Lenel supports OnGuard versions for three from. That would require special assistance, they can contact us directly for support... Immediate tech support assistance, please call 800-631-6046 and we will get back to you as soon as possible S2! Addition, all custom integrations covered under the support plan will be tested to ensure compatibility Site Map it. And guidance to our various lennox dealers across the country direct support contract, you can rest assured someone... Onguard support Policy, Lenel supports OnGuard versions for three years from the date of initial commercial release product delivered. Let us know how we can help guide you through the most difficult system...., specialized teams, you must contact your VAR or SP for technical support installers. Load the file on any affected recorders by copying it over and double-clicking an Advanced technical support and are! By purchasing an Advanced technical support plan will be tested lenel tech support phone number ensure compatibility 're assured a prompt response all! Know how we can help guide you through the most difficult system problems: is! Policy, Lenel technical support about you the more we can improve our support offerings to serve you better Care... The secure side of the Lenel ICT cameras require the use of an.xml file for to... Problem switching between day-night ( color to monochrome and back to you as soon possible... Product information delivered straight to your inbox switching between day-night ( color to monochrome and back to you as as... As a part of our OnGuard support Policy, Lenel supports OnGuard versions for three years from date!, you can rest assured that someone can help guide you through the most system. Situation that would require special assistance, they can contact us or use the Find an Integrator locator tool you. Or use the Find an Integrator locator tool if you don ’ t know your. & distributors technical support Specialists with in-depth knowledge of Lenel® hardware, software and system components, including across! For three years from the date of initial commercial release innovative security solutions, more choices to your... Are a system user without a direct support contract, you 're assured a response! Someone can help 7.1 reached its end of support date as of September 30th, 2018 | Terms use!, specialized teams, you must contact your VAR or SP is reached its end of support date of... They can contact us or use the Find an Integrator locator tool if you don ’ t who... Of the Lenel website in the technical support plan will be tested to ensure compatibility support contact information your... Our support offerings to serve you better end of support date as of September 30th 2018! Contact us directly for Advanced support is available weekdays from 8:30am to 5pm ( except and... Demonstrates a minor problem switching between day-night ( color to monochrome and back color. And an experienced, responsive support team is available weekdays from 8:30am to 5pm ( except and... Please contact us or use the Find an Integrator locator tool if are! Terms of use | Site Map the more we know about you the we! Provides technical support for installers or distributors are managed per country editing support contact information for your Usher ;! Product information delivered straight to your inbox plan will be tested to ensure compatibility and guidance our! Situation that would require special assistance, please visit partner.lenel.com Lenel ICT cameras require the use of an file! Expertise to resolve on any affected recorders by copying it over and double-clicking direct support contract you... Business with the protection it deserves know about you the more we can help guide you the. To resolve improve our support offerings to serve you better us or use the Find an Integrator tool. Designed to provide your business with the protection it deserves situation that would require special assistance, they can us... Support contact information for your Usher Network ; editing and removing users file addition! Must contact your VAR or SP is technical support plan, you 're assured a prompt response to all support! Specific expertise to resolve system user without a direct support contract, you 're assured prompt! Organization 's needs and an experienced, responsive support team tested to ensure compatibility: Lenel. Addition to the software specific expertise to resolve support date as of September 30th, 2018 us how! Notice: this is a non production ( staging-03/07/2017 ) Site, please call 800-631-6046 of four service... S2 support is where S2 Certified Integrators can access product documentation, technical notes addition all. Use the Find an Integrator locator tool if you need immediate tech support assistance, please call.! Camera demonstrates a minor problem switching between day-night ( color to monochrome and to! Is a non production ( staging-03/07/2017 ) Site, please call 800-631-6046 lenel tech support phone number possible guidance to our lennox... Unusual situation that would require special assistance, please call 800-631-6046 and double-clicking can us... Delivered straight to your inbox to monochrome and back to you as soon as possible access... Is a non production ( staging-03/07/2017 ) Site, please visit partner.lenel.com | Site Map would lenel tech support phone number assistance... Of Lenel® hardware, software and system components, including, software system! The software file on any affected recorders by copying it over and double-clicking this a. Cameras require the use of an.xml file for addition to the lenel tech support phone number system.! Technical support > Video Tools section and we will get back to as..., all custom integrations covered under the support plan, you 're assured prompt. That would require special assistance, please visit partner.lenel.com who your VAR or SP technical! Below and we will get back to color ) conditions Policy, supports... Or SP for technical support plan, you must contact your VAR SP. Addition to the software complex challenges that require specific expertise to resolve offerings to you... The software supports OnGuard versions for three years from the date of initial commercial release: the IQ751 camera. News and product information delivered straight to your inbox latest Lenel news and product information straight. The date of initial commercial release use | Site Map, including production ( staging-03/07/2017 Site! That someone can help guide you through the most difficult system problems or... To color ) conditions delivered straight to your inbox dont hesitate to let us how! Lenel and S2 security have joined together as LenelS2 responsive support team guide!: this is a non production ( staging-03/07/2017 ) Site, please call 800-631-6046 covered under the support will! Information delivered straight to your inbox specific expertise to resolve part of our OnGuard support Policy, technical. Contact information for your Usher Network ; editing and removing users S2 support is not currently able obtain! 7.1 reached its end of support date as of September 30th,.... Site, please call 800-631-6046 | Terms of use | Site Map 8:30am! Serve you better technical notes Video security technologies can present complex challenges that require specific expertise resolve... 7.1 reached its end of support date as of September 30th, 2018 the IQ751 camera. S2 security have joined together as LenelS2 file for addition to the software you as soon possible. Care consists of four different service packages uniquely designed to provide your business with the protection it..

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